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Having problems placing an
order?
We want you to enjoy your online
shopping experience, so if you are encountering problems or
errors using the DeskTop Driving Ltd website, please review the
list of common problems below
Common Problems
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Items
I add to my cart don't show up when I go to purchase them |
Explanation
The shopping cart relies extensively on
"cookies" to store the products you have placed
in your cart. If you disable cookies with your web
browser, it won't be able to do this and will attempt to
use your IP address to remember the information. If the
cart is unable to use cookies with your computer, and
there is some reason it is unable to use your IP address,
you will keep getting an empty cart.Solution
Make sure you allow cookies in your web browser. In Internet
Explorer 6, click Tools, Internet
Options, Privacy. Chose a security level
that allows cookies (e.g. Medium High) . The
High setting will not allow cookies.
Under Internet Explorer 5, click Tools,
Internet Options, Security. Scroll
through the list until you find Cookies. Select Enable/Allow
Cookies
If this did not solve the
problem, please notify us using the form below
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I
can't find the product I am after |
Most of our
products are now available for browsing or purchasing
online. All new products will be online almost
immediately. In the unlikely event you cannot find any
product you are looking for, please use the form below. If the product can be found
online, we will show you where it can be found. |
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The
price in the catalogue for a product is different to that
on the web site |
As a general
rule, the price in the catalogue is the correct one.
Should you find a different price for any product you
browse, please notify us using the form below.
Please note that occasionally this may not be the case;
As products can change daily, the website will be updated
before new catalogues are printed. We may also offer
promotions for certain products solely online from time
to time. |
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None
of the above |
Please
complete the form below. We will endeavour to respond to your query
in 1-2 working days. |
Notification of problem
Use this form to notify us of any
problems you are experiencing
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